Information Services Group, Inc. (III) Stock: Is the AI Contact Center Boom a Growth Catalyst?

TLDR III stock gains 0.59% as ISG highlights stronger AI contact-center adoption. ISG says cloud contact centers now support broader customer engagement workflows. Forty-four software providers feature across eight ISG contact-center guides. NiCE leads seven ISG Buyers Guides as major vendors compete across key categories. Rising contact-center complexity could support demand for ISG research services. [...]

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