Why may we collect your personal information?
Personal information is data that can be used to directly or indirectly identify or contact you. chainswap.io collects and keeps some data as long as is necessary to provide a necessary level of support for our users. Our privacy policy applies to all personal information that you voluntarily provide to us or our partners. This privacy policy cannot be applied to impersonal data, as it cannot be directly used for identification.

Personal Information we may collect
WHILE PROVIDING OUR SERVICES, WE MAY COLLECT SUCH PERSONAL INFORMATION, AS:

  • Information necessary for registration in the Affiliate Program. When registering, you shall create a login and a password. You can add an email address to improve the security level of your affiliate account. You can also choose to add a Google Authenticator account to be used for 2FA verification for improved security.

  • Transaction Information. We collect transaction information, including addresses, transaction hashes, and exchange IDs.

  • Your email address, in case you provided it to us. It can be used to contact you if we need to clarify information about the transaction or if timely communication with support via chat is not possible.

How this personal information is used
The main purpose of collecting personal information is to provide you with a safe and convenient experience of using our service. The information collected is used to:

  • Create, develop, operate, provide, and improve the services that are provided on the chainswap.io website;
  • Prevent losses and to help fight fraud.

Cookie Policy
Cookies are small data files, which may include an incognito unique identifier, that are sent to your browser from the Website and stored on your computer's hard drive. We use cookies to recognize your browser or device, provide you with essential features and services, and for additional purposes, including:

  • Recognizing you when you sign in to use our services;
  • Keeping track of the transaction initiation process;
  • Preventing fraudulent activity;
  • Improving security;
  • Reporting. This allows us to measure and analyze the performance of our services.

You can manage cookies through the settings of your internet browser and delete individual cookies or delete all cookies.

Personal Information We May Collect
chainswap.io aims to protect your information as much as we aim to protect our own information and network. We will not permit any third parties to contact you directly on an unsolicited basis in relation to their own products or services. We do not sell, trade, or rent your personal identification information to any third party, except the representatives of the law. You should never disclose your affiliate account password to unauthorized parties.

We may share your information with law enforcement or regulatory agencies, as may be required by law.